ABOUT

OPEN MANAGEMENT

At Open Management our residents reign supreme and our core values drive every decision we make. With a dedicated team of over 100 professionals, we’re committed to setting the standard in property management services for nationwide manufactured housing and RV communities.

At Open Management, our resident’s well-being and satisfaction are our number one priority, guiding us in every aspect of our operations. We believe in fostering vibrant, inclusive communities where every individual feels valued and heard.

With a foundation built on integrity, transparency, and empathy, we prioritize teamwork and collaboration to achieve excellence in everything we do. Our experienced team works tirelessly to ensure that our communities thrive, providing exceptional service and support to our residents every step of the way.

At Open Management, we don’t just manage properties – we cultivate experiences. Join us in redefining community living and discover the difference our dedication makes.

OUR CORE VALUES

Trust and Integrity

Trust and integrity comes from honest communication from all members of the team. On-site
team members must be able to trust the company, and the company must be able to trust all on-
site team members. Always telling the truth is a given, but trust and integrity also incorporates
mutual respect, saying what you do and doing what you say, and being impeccable with your
word. This includes building trust with residents and having mutual respect for everyone in the community.

Level 10 Leadership

Great leadership comes from a servant mindset, always asking how we can best serve
our community and its residents by maintaining high standards for ourselves and the entire team. Highest level leadership includes taking full ownership of our individual roles on the team, holding ourselves accountable as well as holding our team members accountable, trusting but verifying
work performance, and having an expectation that everyone on the team acts as if the property
was their own property - are we being the “mayors” of our communities?

Reletless Improvement

We continually seek improvement and strive for excellence in all we do. We work together as a team to identify areas for improvement to maintain the highest standards possible for our communities.

Extreme Ownership Extreme Collaboration

Each team member takes full ownership of their role - we have a no excuses mentality. We take full ownership of finding and executing solutions to challenges. We collaborate with our team members, and we do so with a positive attitude and a focus on respectful communication across the team.

Level 10 Customer Service

We embody excellence in customer service. We lead with pleasant and positive attitudes, yet are firm but fair when needed. We always use respectful communication. We treat all prospects and residents equally, abiding by fair housing laws at all times. We use proper documentation, ensure follow up to resident concerns, and have a strong focus on conflict resolution and de-escalating situations.

These core values reflect the principles that guide our company’s culture and operations. They are more
than just words on a page; they are the foundation of how we work and make decisions. By upholding these values, we can continue to grow and achieve success while staying true to who we are.

FAQ

Where are you located?

We have communities nationwide. We have remote and on site employees. 

Do you offer homes for rent or for sale?

Our communities offer both! We have homes for rent or for sale and in select communities we offer homes rent to own as well. We have multiple options to fit your lifestyle. 

Do you accept pets?

Yes! Our communities are pet friendly.

How do I schedule a showing?

You can schedule a showing on our website or by calling our sales team at 800-484-9706

Do you offer move in specials?

Yes! We offer move in specials. These can change month to month so make sure to ask the sales team or community manager about the current promotions.

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